Privacy & Cookies

 

Cameron House (“Company”) is committed to protecting and respecting your privacy. This is the privacy policy for www.cameronhouseshop.co.uk (“the Website”).

By using the Website, you consent to the collection, use and transfer of your information under the terms of this policy.  

Who has access to your information

The Company has access to your information. For the purpose of the Data Protection Act 1998, the Company is the data controller and the Company’s address is Cameron House 102 102A Chilwell Road Beeston Nottingham NG9 1ES. The Company owns the data that it collects on the site.

The Company also uses contractors to service the site or to fulfil orders from customers. Where these contractors require access to personal information, the Company tries to seek assurances that they comply with the DPA and that your information will be kept confidential. They will not use your information except to fulfil their obligations to the Company, and will not use it except in line with this privacy notice.

The Company may have to disclose information about customers to the Company’s professional advisers to obtain professional advice and to fulfil your order.

The Company will not disclose your information to anyone else.

Location of data

The data that the Company collects from you is stored within the European Union.

Information the Company collects and uses

The Company collects and processes the following data about you:

•    Information that you provide by filling in forms on this website. This includes information provided at the time of registering with the Company, ordering products, posting material or requesting information or further services. The Company may also ask you for information when you enter a competition or promotion sponsored by the Company and if you report a problem with the Website.
•    If you contact the Company, the Company may keep a record of that correspondence.
•    Details of your visits to the Website including traffic data, location data, weblogs and other communication data.

IP addresses

The Company may collect information about your computer, including your IP address, operating system and browser type. The Company uses this for Website administration. This is statistical data about the Company’s users' browsing actions and patterns, and does not identify you.

Cookies

The Company uses cookies to identify your computer when you are on the website. A cookie is a file sent by the website to your computer, and used by the website to identify you, to improve the Website and to deliver a personalised service.

You may configure your browser to refuse or restrict the use of cookies. For example, in Internet Explorer, go to Tools > Internet Options. If you refuse or restrict the use of cookies, you may be unable to access certain parts of the Website and may not be able to purchase goods.

The cookies used in the Website are as follows:

Cookie

      

What it does

         

ASP.NET_SessionId

     

This cookie is deemed essential for the website to work. It is installed onto the browser you’re viewing the website on to confirm this is an active session. The cookie will expire when the session is terminated.

         

basket_id

     

This cookie is deemed essential for the basket and checkout process to work. It allows you to leave the website and your basket ID will remain, allowing you to complete the purchase later if interrupted. You can choose to clear your cache (a privacy setting in your browser) to clear the cookie.

         

_atuvc

     

This cookie is part of the ‘Sharethis’ control for visitors. It allows the website to display the current numbers of e.g. ‘Like’ counts to the visitor. You can choose to clear your cache (a privacy setting in your browser) to clear the cookie.

         

Google Analytics

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 These cookies are very useful for us to find out how the website is being used by visitors, for us to determine how effective marketing is, and to help us make improvements for the future. If you would like to opt-out of this specific cookie, please follow the links according to the most popular browsers:

Chrome please click here to view details of Google’s Opt-out Browser Add-on

Firefox please click here to view Firefox cookie removal instructions

Internet Explorer please click here to view Microsoft Internet Explorer cookie removal instructions

Safari please click here to view Safari browser cookie removal instructions

 

How the Company uses your data

The Company uses data about you in the following ways:

•    To provide you with access to parts of the Website
•    To allow you to purchase goods on the Website
•    To collect payment from you
•    To contact you about your orders and requests
•    To use and analyse the information the Company collects so that the Company can administer, support, improve and develop the Company’s services
•    To tell you about important changes or developments to the Website
•    To tell you about other products and services which the Company offers which may be of interest to you. The Company only does this if you have agreed to receive this type of information.

Data & password security

All data you provide to the Company is stored on the Company’s secure servers. Any payment transactions will be encrypted. Once the Company has received data from you, the Company uses certain procedures and security features to try to prevent unauthorised access.

Sending information on the internet is not completely secure. Although the Company does its best to protect your personal data, the Company cannot guarantee the security of the data transmitted to the Website. Any transmission is at your own risk. Unless the Company has been negligent the Company is not liable for any loss arising from a breach of security.

Choice – receiving marketing emails

You can choose to receive promotional and marketing emails from the Company. You can do this by opting in on the Contact & Order Forms.

You can choose not to receive these emails by contacting Cameron House & requesting to be removed from our database. Click to contact.

Changes to privacy policy

The Company occasionally changes this privacy policy. You should therefore look at the policy regularly.

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